How our new partnership with Prospr helps you simplify operations as you scale

As any rapidly expanding fitness business would know, growth is a double-edged sword. On the one hand, you’re bringing in more members and opening new sites (winning!). But doubling your size can quadruple your operational headaches.

As you add new locations, maintaining consistency from site to site becomes your biggest challenge. Your members will expect the same great experience at your newest suburban location that they get at your flagship studio.

How can you deliver this consistency? The answer lies in building a strong operational backbone that supports your frontline staff.

To help you achieve this, we’re thrilled to announce a new strategic partnership with Prospr, the leading employee management and workplace operations platform built for frontline teams. Together, we’re bridging the gap between member management and team execution, giving multi-site operators a trusted, secure foundation for further growth.

Front of house, meet back of house

The partnership between Hapana and Prospr stems from a shared philosophy: We both believe that scaling your fitness business doesn’t have to increase your operational complexity.

Think of Hapana and Prospr as two halves of a powerful operational ecosystem, working together to support different but complementary parts of your business.

Hapana is your external engine for growth, powering customer-facing journeys, handling multi-site member management, streamlining billing, and delivering the high-level business intelligence you need to make strategic growth decisions.

Prospr is your internal engine. Purpose-built to help multi-location businesses in the fitness and wellness industry to reduce operational complexity and improve team alignment, it replaces fragmented and manual tools like WhatsApp, spreadsheets, and email chains with a centralised operational system. You can use Prospr for:

• Team communication and announcements
• Scheduling and shift management
• Onboarding and training workflows
• SOPs and knowledge management
• Task and ticket management and accountability
• Operational reporting and visibility
• Time and attendance support

Even better: Prospr & Hapana are integrated so when you approve a sub in Prospr, it will reflect on your Hapana schedule.

All these powerful features combine with Hapana’s all-in-one gym software to give you everything you need to stay in control of growth.

Operational consistency at every site

Ultimately, Hapana and Prospr work together to give your operations manager and business leaders the peace of mind that your systems can scale without risk or unwanted complexity, while empowering your frontline teams to get day-to-day work done.

The partnership reflects Hapana’s ongoing commitment to investing in an ecosystem of trusted, best-in-class partners. We do this because, just like you need more than one exercise at the gym to work all your muscle groups, you need specific pieces of software to solve all your business challenges. We do the job of sourcing the best tools for your expanding fitness enterprise, so you can focus on growth.

Want to take it for a test run?

If you already use Hapana, explore all our integrations. Or, if you’re new to our platform, book a call to see how Hapana and Prospr can support your growth.