Hapana vs Perfect Gym
PerfectGym is built like a piece of commercial gym kit — powerful, feature-loaded and heavy. But here’s the question: do you want to spend your days running the machine, or running your business? Hapana gives multi-site operators the same enterprise muscle, without needing someone on staff just to keep it moving.
How Hapana stacks up against Perfect Gym
Whether you run five sites or fifty, you need software that carries the weight for you — not the other way around. PerfectGym can run at scale, no question. The catch is what it takes to get there and keep it there: the set-up, the fees, and often someone whose job is simply to administer it. Hapana delivers the same multi-site capability with the enterprise essentials — onboarding, support and AI-led retention — already included.
Genuine enterprise track record
Run it without a dedicated admin
Powerful but complex
Included
Paid onboarding + set-up fees
Included, at every step
Slow response reported
AI-led, actively developed
Has churn AI, but quiet on it
Ops-first; lighter on the member
Their genuine strength (RFID/QR)
CFO-level margin visibility
Scale-based, bundled tiers
Scope quote + add-on fees
Join 1,000+ businesses growing with Hapana
Enterprise power, without the enterprise weight
A platform that keeps moving — with AI built in
PerfectGym earned its enterprise stripes, but the platform (and its content) can feel like it’s coasting on them — notably quiet on AI while the category races ahead. Hapana is actively developed, with AI woven into the work that actually protects revenue: spotting the members most likely to lapse, and prompting the action that keeps them.
- AI-supported retention and engagement, not bolted on
- A platform that ships improvements, not one resting on its track record
- Member intelligence that helps you act before a member churns, across every site
Enterprise capability, without hiring someone to run it
The most common line about PerfectGym isn’t that it can’t do the job — it’s how much effort the job takes: a fee to get started, add-ons for advanced features, and a platform complex enough that some operators dedicate a person to administering it. Hapana gives you the same multi-site capability with onboarding and support included — so your team runs the business, not the software.
- Onboarding and migration support included, not billed as a project
- Built to be run by operators, not a dedicated admin
- Support at every step — included, not rationed
See what fragmentation is really costing you
Most platforms — PerfectGym included — sell “control at scale”. Almost none put a number on what fragmented systems cost you in margin and growth. Hapana gives operators and their CFOs cross-site visibility on the economics: where margin leaks between locations, and what consolidating onto one operating system recovers.
- Cross-site reporting built for the whole buying committee — COO, Director of Ops, CFO
- The business case for consolidation, not just the feature list
- Unit economics across every location, in one view
Every location feeling like your best one
PerfectGym is built operations-first — strong on the back office, lighter on the member. Hapana is built so the experience your best site delivers is the experience every site delivers: consistent, branded and retention-focused, however many locations you run.
- A consistent, branded member experience across every site
- Retention-focused engagement built into the core platform
- The member journey managed centrally, delivered locally
Get support at every step
Moving off an enterprise platform sounds daunting — which is exactly why we don’t charge you to do it. Where PerfectGym meters set-up and onboarding, Hapana brings your historical data across, keeps your staff and members in the loop, and stays with you until the whole team is comfortable.
- Transfer your historical data and client base
- Keep your staff and members in the loop
- Get comfortable with your new, smarter system
"We were looking for a technology partner who could listen and work closely with us to customize our needs. Hapana was very receptive and it was a two-way street."
Whatever your fitness jam, Hapana has you covered
From boutique fitness studios to decked-out gyms, Hapana is equipped to meet the unique needs of your business.
Pilates / Reformer
Manage your studios with
ease
Gyms
Grow your gym and retain your members
HIIT / Functional
Build your fitness community
Yoga
Feel the flow with flexible software
Barre
Raise the bar for your members
Indoor Cycle / Spin
Transform your spin studios
MMA / Boxing
Master your mixed martial arts studios
Wellness / Recovery
Optimise performance of your wellness centre
What you need to know
Hapana’s pricing aligns with a scalable platform, bundling more enterprise-grade functionality into each tier and reducing modular add-ons. PerfectGym typically quotes on scope and layers on a one-time onboarding fee plus set-up fees for advanced features — which quickly adds up.
Nope. Onboarding is included and hands-on, and ongoing support is included too — not metered. We also offer Professional Services as an optional add-on if you want to take your automations further.
No. Hapana is built to be run by your operations team. PerfectGym is powerful but can be complex enough that operators dedicate someone to administering it — we’ve deliberately built the other way.
You bet — and we build with it actively. AI-powered automation supports retention and engagement across every site, helping you act on at-risk members before they lapse.
It’s what we’re built for. Central management keeps HQ in control while members get a consistent experience at every site.
You sure can. Our hands-on engineers move your legacy system across with minimal downtime.
Experience the benefits of Hapana
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