The platform you won't outgrow
Bookings, payments, marketing and reporting for gyms and studios, on one platform. Start with one site and add more without adding more tools.
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The business grew. The visibility didn't.
Every location, class and offer you add brings another tool, another export and another spreadsheet. It's manageable with one site. It gets harder with every one after that.
Every tool holds a piece
Your platform runs bookings and payments. Email, sales and reporting sit in tools bolted on around it, with a spreadsheet joining them up. Month-end becomes a reconciliation exercise instead of a decision.
You find out late
By the time the numbers are pulled together, the month is over. You're reacting to what happened, not steering what happens next.
You can't see what's working
Which classes, coaches and offers are actually bringing members in and keeping them? With one site it's hard to tell. Add another and you're comparing two sets of guesswork.
Someone asks and you estimate
Whether it's your accountant, the bank or your board, the number is stitched together by hand from several exports. Everyone knows it's a best guess.
A straight conversation about fit
A 20-minute call with our team about how you run today and where you're heading. If Hapana is a fit, we'll show you how it would work for you. If it isn't, we'll say so.
20 minutes · No obligation
Tell us how you run today
Your platform, the tools around it, and what's getting harder as you grow.
Get straight answers
How Hapana is priced, what's included and what's an add-on.
See what's relevant to you
If it's a fit, the parts of Hapana that match your setup, not a generic tour.
Know what switching involves
What moving your data and team looks like, and what we handle for you.
Built for how multi-site brands operate
Powering fitness brands across locations, markets and millions of member interactions every year.
17
countries
1,500+
locations on the platform
2.5m+
check-ins per month
1.2m+
active members
4.5/5
Capterra rating
$1b+
payments processed
One platform. Every location.
We're built to give growing fitness brands the control, consistency and visibility to operate at scale.
Multi-level control
HQ sets the standards. Locations run the day-to-day.
Give every team the right level of control, with the flexibility to manage locally while keeping the wider network aligned.
Operational consistency
Keep every location operating like the same brand.
Standardise the workflows and experiences that matter across your network, while giving local teams the flexibility they need to operate.
Efficiency at scale
Less admin. Faster workflows. More time to grow.
Reduce the repetitive work that multiplies as you add locations, so your team can spend less time clicking, checking and updating.
Reports that drive action
See what’s happening across your network, and act on it.
Bring your business data into one place for clearer visibility across locations, regions and performance, so you can make faster, more confident decisions.
Intelligence-powered automation
Get answers faster. Work smarter.
Hapana’s in-built assistant helps your team find platform answers and support faster, with smarter, recommendation-driven workflows continuing to evolve over time.
A plan for every stage of growth
Hapana is priced per location, so it grows with you. Start with what you need today and move up as you add locations. We'll help you find the right fit on the call.
- Scheduling, billing, and staff management
- Promo codes to attract new members
- 15 essential operational reports (CSV export)
- Email and SMS tools, lead capture forms, and smart segmentation
- Branded member app powered by Hapana
- Customisable website embed widget
- In-platform AI support hub (guidance, Q&A, recommendations)
- Integrations with Zapier, Zoom, and ClassPass
Everything in Basic, plus...
- Gift cards, guest passes, and shared credits
- Spot-based bookings and book a buddy
- Room & Resource Management
- Multi-Location Support
- 40+ downloadable operational and financial reports
- Export reports and basic BI dashboards
- Pre-built lead nurture, onboarding, win-back, and promotional templates with member segmentation tools
- Track staff earnings, commissions, and pay entitlements
- Drive engagement within your branded app with pre-loaded articles, health tips, recipes, and multimedia
- Access pre-built integrations with Facebook Pixel and Google Tag Manager
- Enable read-only API access for self-service key generation, webhooks (read events), premium actions (read only) sandbox
Everything in Premium, plus...
- Client transfers between locations
- Family accounts
- Advanced analytics with 50+ reports, custom widgets, dashboards, and reporting tools
- Full customisation of member app
- Hapana Assistant for audit log querying
- Full read + write APIs with self-service keys, all webhooks, premium actions (metered)
- Central campaign management for multiple locations
- Audit log tracking for account activity, staff actions, and system events
- Dedicated infrastructure and data isolation for enterprise-grade performance, compliance, and security
“The customer experience is everything to us. To have a platform that is easy to use and looks good is exciting.”
Talk to our team
Tell us a little about your business, then pick a 20-minute time that suits you on the next page.
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